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BSC Home  >>  About Distance Learning  >>  Online Support

Course eMail and Passwords

Changes made within the My Profile link of your online course(s) for password and email address are ignored.

Your official school email address is pulled automatically from CampusConnection for use in your course(s).

All username/password and Tegrity support questions should be directed to the NDUS help desk (866) 457-6387.  The NDUS help desk CANNOT assist with issues within your course.

You may also obtain password support online at: https://helpdesk.ndus.edu/ndusaccount/

Technical Support (Help Desk)

All course-related technical support questions (exams, grades, broken content, MyLabs etc) should be directed to the Pearson help desk at (800) 511-1957.

Online Helpdesk

All helpdesk support information has been consolidated into this convenient portal: 247support.

Within 247support you have access to the Answers tab to find answers to common questions, the Send an Email tab to send us an email, and the Chat tab which allows you to initiate a real-time chat session with a helpdesk technician.

Remote Support

Remote support is available only after contacting the BSC Distance Learning Office and scheduling a support session.  If you've been directed here by a representative at BSC, use the link below to initiate your support session.

Click this link to initiate your support session.

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Bismarck State College, P.O. Box 5587, 1500 Edwards Avenue, Bismarck, ND 58506     701-224-5400  ::   800-445-5073