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BSC Home  >>  About Distance Learning  >>  Online Support

Course eMail and Passwords

The Profile link used to change your password or desired email address is now inactive.  With the new campus, forgotten passwords are handled from the same location as a forgotten Campus Connection password (https://helpdesk.ndus.edu/ndusaccount/).  Also, help desk calls concerning passwords should go to the NDUS help desk at 866-457-6387.

Your preferred email address for your course(s) will be pulled automatically from Campus Connection.  To change your preferred email address, log in to Campus Connection and from the Main Menu go to Campus Personal Information then Email Addresses and edit your email address(es).  Be sure to select the one you want used in your online courses by selecting the Preferred check box next to it.

Technical Support (Help Desk)

Technical support for your online courses is handled with the Pearson help desk at 800-511-1957.  The NDUS help desk CANNOT assist with online course support.

Online Helpdesk

All helpdesk support information has been consolidated into this convenient portal: 247support.

Within 247support you have access to the Answers tab to find answers to common questions, the Send an Email tab to send us an email, and the Chat tab which allows you to initiate a real-time chat session with a helpdesk technician.

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Bismarck State College, P.O. Box 5587, 1500 Edwards Avenue, Bismarck, ND 58506     701-224-5400  ::   800-445-5073