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STUDENT FINANCE FAQ

What is FERPA? In compliance with the Family Education Rights and Privacy Act of 1974, Bismarck State College Student Finance Office has guidelines for access to the education record with respect to the rights of eligible students and parents of dependent eligible students. The Student Finance Office assumes all students are independent. Students must submit the NDUS FERPA Release Form to the Student Records Office, before any information will be released to anyone other than the BSC student. This form can be located on the BSC Academic Records website.
What if my bill is not accurate? Contact the BSC Student Finance Office at 701-224-5533 (last name A-G), 701-224-2451 (last name H-O), or 701-224-5706 (last name P-Z). Students are responsible for any balances due to corrections from system error calculations. Students should check their account periodically for accuracy, including residency charges.
What if I do not receive a bill prior to the due date? It is the student's responsibility to find out what the balance due on their account is and what the due date is for the semester. Students can view their account at anytime on the web going to: CampusConnection. Due to FERPA regulations, we are unable to provide account information to parents or spouses without the student filling out the appropriate release form.
What if I have scholarships? Scholarship funds received from an external source must be here by the last day to pay to be applied to a student's account. If the scholarship has not been received by the due date, the student is responsible for any balance due. Scholarships received from sources located off BSC Campus are considered to be for a full academic year; therefore the dollars received are split between the Fall and Spring Semester unless the outside source indicates in writing the scholarship is for a specific time frame.
What is a service indicator resulting in a Student Finance Office hold? SF Service Indicators are applied to student accounts with balances 30 days past due and/or accounts considered delinquent or written off due to non-payment. SF Service Indicators with a negative impact will prevent the student from registering for future classes, adding classes to a current term, or obtaining transcripts. Students must pay the outstanding balance in full prior to the removal of the Service Indicator. Service Indicators are removed within 24 business hours after payment has been applied to the student account.
Students with balances turned over to a Collection Agency will be required to have the account paid in full at the Collection Agency with the Collection Agency submitting full payment to BSC Student Finance prior to the removal of any Service Indicator Hold. Students must take into account that payments from the Collection Agency may not be received at BSC for 30-40 days. Holds will not be removed prior to receipt of the Collection Agency payment.

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