Crisis Communication Conference
Crisis Conference Date
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Schedule At A Glance
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Keynote & Sessions
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Registration Information
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Contact Us
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Questions/Special Needs:
CETI Conference Planners
PO Box 5587
Bismarck, ND 58506-5587
701-224-5600
800-852-5685
BSC.CETI@bsc.nodak.edu
line
Schedule at a Glance
8:00 a.m. - 8:45 a.m. Registration/Continental Breakfast (provided)
8:45 a.m. - 9:00 a.m. Welcome
9:00 a.m. - 10:15 a.m. There Cannot Be a Crisis Today. Our Schedules Are Already Full
• Tom Olshanski, U.S. Fire Administration
10:15 a.m. – 10:30 a.m. Break
10:30 a.m. – 11:30 a.m. Break-Out Sessions (choose one)
Crisis Communication: How To Handle a Crisis Even When It’s Not Your Own
• Peggy Anderson, ND Dept. of Transportation

Get the Lead (and the Message) Out! A Multi-Agency Risk Communication Response
• Loreeta Canton, ND Dept. of Health
• Ted Quanrud, ND Dept. of Agriculture
• Terry Steinwand, ND Game and Fish Dept.
11:30 a.m. – 12:30 p.m. Lunch (provided)
12:30 p.m. – 1:30 p.m. Break-Out Sessions (choose one)
Social Media and Risk Communication
• Marnie Piehl, Odney Advertising

When There Is Nowhere To Run and Nowhere To Hide... Lessons Learned When the Boss Leaves
• Denise Kolpack, Blue Cross Blue Shield of ND
• Mark Armstrong, ND Workforce Safety and
  Insurance
1:30 p.m. – 1:45 p.m. Break
1:30 p.m. – 3:00 p.m. 2009 North Dakota Flood Response Panel
• Karena Lunday, City of Fargo
• Cecily Fong, ND Dept. of Emergency Services
• Deanna Van Bruggen, Central Valley Health
  District
• LTC Rick J. Smith, North Dakota National Guard
• Gloria David, City of Bismarck/Bismarck Burleigh
  Public Health
3:00 p.m. – 3:15 p.m. Wrap-Up and Evaluations
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Link to ND Dept of Health