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ELIGIBILITY WORKER

TECHNICAL ONLINE OPTION
For more information contact: Lisa Hoynes • Schafer Hall 319D • 701-224-5611 Lisa.Hoynes@bismarckstate.edu
Program Description Eligibility workers are an indispensable part of the human services support system. As the first contact for people seeking public assistance, they make important decisions about food, health care, education, job training, and other social services that people need. BSC's Eligibility Worker program emphasizes core courses that provide the knowledge and skills most applicable to students preparing for this entry-level position. The program offers on-campus or online study. Preparation Eligibility workers must be adept at interviewing and gathering necessary information to determine qualifying services. Because they serve as advisors to clients, good communication skills are needed to explain eligibility requirements and program details. Within their job, an eligibility worker must be organized and accurate, exhibit care and concern, and show respect for an applicant's need for privacy and confidentiality. Program Requirements Students seeking a Program Certificate are required to complete 30 credit hours and maintain a 2.0 cumulative GPA in the suggested curriculum. Career Opportunities Eligibility workers are employed in the human services support system. With advancement, workload increases in size and complexity as workers gain proficiency.
The Eligibility Worker program is the certificate option within the Human Services program.

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